Julius Rutherfoord & Co Launch Best Practice Guide To Expert Management
A guide to expert management within the cleaning and facilities management industry has been launched by Julius Rutherfoord & Co. Entitled ‘Expert Management of People and Places,’ the guide from the secure commercial cleaning® specialists emphasises the importance of researching and understanding client needs and nurturing staff talent in order to provide exceptional standards.
Managers must be experts in a range of areas including business organisation, planning, budgeting, staffing supervision and communication, as well as how to measure performance, and problem-solving should results not go to plan.
Insight as to as to what expert management looks like includes:
• Making management supervision a culture of habit
• Ensuring workforce excellence through training and personal development
• Use of technology to improve the management and transparency of service
• Managing sites safely and securely, and protecting people and places
Caroline Hutchins, Operations Director at Julius Rutherfoord & Co said: “When organisations outsource services, they must be secure in the knowledge that the service provider will support their success by providing exceptional standards.
“Managers must drive a culture of innovation and have the leadership qualities to grow the most effective team. We’re passionate about expert management and support for our staff, to raise professional standards and deliver a first-class service for our clients.”
To download the best practice guide please visit: